We try to collect as little as possible, and we are careful with what we do collect. Here it is in plain language.

What we do not collect

We do not collect patient or medical information. Please do not send us symptoms, diagnoses, medications, insurance member IDs, medical records, or private details about another person.
We do not store IP addresses in our analytics.
We do not sell your personal information.

Analytics

We measure how the site is used with privacy-safe, aggregate counts only.

We count a small, fixed set of actions — for example, a provider profile being viewed, a “call” or “website” button being clicked, or a form being submitted.
Each action only adds +1 to a daily total for that action (optionally tied to a provider or page). We do not record who did it.
We do not store IP addresses, names, emails, review text, search terms, symptoms, diagnoses, medications, or any free text you type. Only the action name and an optional provider/page reference are counted.
Only a fixed allowlist of action names is accepted; anything else is rejected.

In short: we can see how many people did a thing on a given day — never who.

Reviews and email

If you submit a review, we ask for your email only to verify the review. We store it as a one-way hash, and your email is never shown publicly. Your chosen display name is shown; your email is not.

Forms

When you submit a provider listing, claim, inquiry, review, or similar form, we store what you enter so we can moderate and respond to it. Please do not include private medical details in any form.

Contact and changes

If you have a privacy question or want a submission removed, contact us. We may update this page; material changes will be reflected here.

See also our Review Policy, Disclosures, and Terms.